Harborne Computers currently offers a range of IT support plans graded as Bronze, Silver and Gold depending on the needs of your company. The advantages of the support plans we offer include:
The Service Level Agreement is a document that is discussed prior to a service plan contract being signed. It is reviewed on a regular basis to include changes to the IT configuration and services within your office. Points that will be detailed in the SLA include:
The support plans are aimed at companies who rely on their IT infrastructure and need the assurance that any computer issues will be dealt with quickly and efficiently.